Privacy Policy

Effective Date: April 1, 2026
Website: injoicreative.com
Legal Entity: injoi LLC d.b.a. injoi Creative
Owner / Contact: injoi LLC
support@injoi.com
5441 S Macadam Ave. Ste N
Portland, OR 97239

1. Acceptance of These Terms

This Website Terms, Conditions, and Privacy Policy (“Policy”) governs your access to and use of injoicreative.com and any related pages, content, services, proposals, projects, or offerings made available by injoi LLC, doing business as injoi Creative (“Company,” “we,” “us,” or “our”).

By visiting this website, submitting an inquiry, engaging our services, or otherwise using this website or any offering made available through it, you agree to be bound by this Policy. If you do not agree, do not use this website.

2. Who We Are

This website is owned and operated by injoi LLC, an Oregon limited liability company, doing business as injoi Creative. injoi Creative provides graphic design, branding, website design and development, and creative ideation services. All client engagements and payments are processed through injoi LLC.

3. Eligibility and Permitted Use

This website is intended for businesses, entrepreneurs, and individuals seeking professional creative services. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not misuse the website, attempt unauthorized access, scrape protected content, introduce malicious code, impersonate another person or entity, or use the website in any way that could damage the Company’s reputation, systems, or operations.

4. Services and Offerings

This website may offer or reference, now or in the future, one or more of the following: graphic design, logo design, brand identity development, brand strategy, visual systems, print and digital design, website design, website development, UX/UI design, creative ideation, creative direction, content layout, and related creative services.

All service engagements are subject to the terms of a separate written client agreement, proposal, or statement of work, which will govern the specific scope, deliverables, timelines, revision rounds, and payment terms. In the event of any conflict between this Policy and a signed client agreement, the client agreement shall govern with respect to that specific engagement.
All offerings are subject to change, revision, or discontinuation at any time without notice. We reserve the right to decline any project or engagement at our discretion.

5. No Professional Advice Disclaimer

All content on this website is provided for general informational and marketing purposes only. Nothing on this website constitutes legal, financial, business, marketing, or technical advice. Creative work, branding recommendations, and design choices are professional opinions and do not constitute guarantees of commercial success, market performance, trademark clearance, or legal compliance. You are solely responsible for ensuring that any materials produced meet your applicable legal, regulatory, and business requirements, including trademark searches, accessibility compliance, and any industry-specific regulations.

6. Client Responsibilities

You are responsible for providing accurate, complete, and timely information, content, assets, approvals, and feedback necessary for us to perform services. Delays in client response, approval, or provision of materials may affect project timelines and are not the responsibility of injoi Creative. You represent and warrant that any content, images, copy, logos, or other materials you provide to us are owned by you or that you have the necessary rights and permissions to use them and to authorize their incorporation into deliverables.

7. No Guarantees; Results Disclaimer

We do not guarantee any particular outcome, commercial result, audience response, search engine ranking, conversion rate, brand recognition, or business result from our creative services. Any examples, portfolio samples, case studies, or testimonials are illustrative only and are not promises or guarantees of similar results for your project. Creative work is inherently subjective, and satisfaction with aesthetic outcomes does not constitute grounds for refund absent a specific written guarantee.

8. Booking, Payment, Refunds, and Chargebacks

All client payments are processed through injoi LLC. Unless otherwise stated in a written client agreement or proposal, specific payment terms, deposit requirements, milestone schedules, and refund eligibility are governed by that agreement. Prices are listed in U.S. dollars unless otherwise specified.

Unless otherwise expressly agreed in writing, deposits and payments for completed project phases or delivered work are non-refundable. Where a payment plan is agreed, you remain responsible for all scheduled payments regardless of project status, unless we are in material breach of the applicable agreement.

You agree not to initiate a chargeback or payment dispute without first making a good-faith effort to resolve the matter directly with us at support@injoi.com. If you initiate an improper chargeback, we reserve all rights to present this Policy, contracts, communications, and delivery records to contest the dispute and pursue collection of unpaid amounts plus any reasonable fees or costs permitted by law.

9. Project Scheduling, Revisions, and Right to Decline or End Engagements

Project timelines, revision rounds, and deliverable schedules are governed by the applicable client agreement. We reserve the right to pause or terminate a project engagement at any time where payment obligations are unmet, conduct is abusive or disruptive, the working relationship becomes unworkable in our sole judgment, or legal risk is created. In such cases, we will deliver any completed work for which full payment has been received, and no further obligation shall be owed unless required by law or expressly agreed in writing.

10. Force Majeure

We shall not be liable for any delay or failure to deliver services or project work where such delay results from circumstances beyond our reasonable control, including illness or injury, natural disaster, pandemic or public health emergency, acts of government, internet or technology failures, power outages, software platform disruptions, civil unrest, or any other event making delivery impossible or impracticable. We will make reasonable efforts to resume work as soon as possible, but no refund obligation arises solely from such events unless required by applicable law.

11. Intellectual Property, Deliverables, and Ownership

All content on this website, including design samples, portfolio work, text, graphics, branding, logos, and other creative expression, is owned by or licensed to injoi LLC and is protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, copy, or use our website content or portfolio samples without prior written consent.

With respect to client deliverables: unless otherwise expressly agreed in writing in the applicable client agreement, upon receipt of full and final payment, the client receives a license to use the final approved deliverables for their intended purpose. injoi Creative retains ownership of all underlying design elements, preliminary concepts, unused designs, working files, source files, and pre-existing intellectual property unless ownership transfer is explicitly agreed in writing and reflected in the project fee.

Third-party assets such as stock photography, licensed fonts, icon sets, and other licensed elements incorporated into deliverables are subject to the terms of their respective licenses. It is the client’s responsibility to obtain appropriate licenses for any third-party assets required for their intended use beyond the scope of the project license.

12. Portfolio and Promotional Use

Unless you expressly request confidentiality in writing and we agree to it in writing, you grant injoi Creative the right to display completed work in our portfolio, website, social media, marketing materials, case studies, and press for the purpose of promoting our creative services. We will credit client names where appropriate and will not disclose confidential strategic or business information in connection with such display.

If you provide a testimonial, review, or endorsement, you grant us a non-exclusive, worldwide, royalty-free license to use and publish that content in connection with our business and marketing. In accordance with FTC guidelines, any testimonials we publish will include required material disclosures. We do not edit testimonials in a misleading way.

13. User Content and Communications

If you submit inquiries, creative briefs, application information, feedback, or other content through this website, you represent that you have the right to do so and that such content is accurate and does not violate the rights of any third party. Routine submissions are non-confidential unless a separate agreement provides otherwise.

14. Third-Party Sites, Platforms, and Tools

This website may reference or link to third-party design tools, platforms, website builders, hosting providers, font libraries, stock asset services, or software. We are not responsible for the availability, security, content, or policies of third-party services. Your use of any third-party service is at your own risk and subject to that service’s terms and policies.

15. Privacy Policy: Information We Collect

We may collect personal and business information you voluntarily provide, including your name, company name, email address, phone number, project details, and any other information provided through contact forms, project inquiry forms, or direct communications. We may also collect technical and usage data automatically, including IP address, browser type, device information, pages viewed, and site interactions through cookies, analytics tools, and similar technologies.

16. Privacy Policy: How We Use Information

We use collected information to respond to inquiries and proposals; deliver, manage, and invoice for services; communicate about projects; send marketing communications; improve our website; maintain security; prevent fraud; and comply with legal obligations. All payments are processed through injoi LLC.

We do not sell your personal information to third parties for their independent use. We may share information with service providers that assist us in operating the business — including project management tools, invoicing platforms, hosting providers, email providers, and professional advisors — each as necessary for operations. These providers are not permitted to use your data for their own independent purposes.

17. Email Communications, SMS, and Marketing Consent

By submitting your email address through this website, you consent to receive transactional and promotional communications from injoi LLC d.b.a. injoi Creative. All marketing emails include an unsubscribe option. You may opt out at any time by clicking the unsubscribe link in any email or contacting support@injoi.com. Transactional messages related to active projects may still be sent following a marketing opt-out.

If you separately provide your mobile number and consent to SMS communications, message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly. SMS consent is not a condition of any service engagement and is not shared with third parties for independent marketing purposes.

18. Cookies, Analytics, and Data Retention

This website may use cookies, analytics tools, pixels, and similar technologies to understand usage, improve performance, and support marketing. You can manage cookies through your browser settings, though this may affect functionality. We retain personal information for as long as reasonably necessary for business operations, legal compliance, dispute resolution, and enforcement.

19. Your Privacy Choices and Applicable U.S. Rights

Oregon Residents: Under the Oregon Consumer Privacy Act (OCPA), effective July 1, 2024, you have rights to access, correct, delete, and port your personal data, and to opt out of targeted advertising, profiling, and sale of personal data. You have the right to appeal a denied privacy request.

California Residents: To the extent applicable under the CCPA/CPRA, California residents may have rights to know, delete, correct, opt out of sale or sharing of personal information, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights.

Other U.S. Residents: Residents of other states with applicable privacy laws may have similar rights. We will honor legally required requests in accordance with applicable law.

To submit a privacy request, contact us at support@injoi.com. We may verify your identity and may decline requests where permitted by law. We will honor legally recognized opt-out preference signals as required by applicable law.

20. Data Security

We use reasonable administrative, technical, and organizational measures to safeguard personal and client information. No internet transmission or electronic storage method is completely secure. You use this website and submit information at your own risk.

21. Children’s Privacy

This website and our services are directed to businesses and adult professionals. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us and we will take reasonable steps to address it.

22. Disclaimer of Warranties

This website and all content and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law. We disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted access.

23. Limitation of Liability

To the fullest extent permitted by law, injoi LLC, injoi Creative, and our affiliates, contractors, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising out of or related to your use of this website or any service engagement, even if advised of the possibility of such damages.

Our total aggregate liability shall not exceed the total fees paid to us under the specific engagement giving rise to the claim in the twelve (12) months preceding the event, or one hundred U.S. dollars ($100) if no such payment was made, whichever is greater.

24. Indemnification

You agree to defend, indemnify, and hold harmless injoi LLC, injoi Creative, and our affiliates, contractors, agents, and assigns from and against any claims, liabilities, damages, costs, and reasonable attorneys’ fees arising out of your misuse of this website, violation of this Policy, infringement of another’s intellectual property or other rights, materials you provide for use in creative work, or your use or implementation of deliverables.

25. Arbitration, Class Action Waiver, and Dispute Resolution

Before filing any formal claim, both parties agree to first attempt good-faith informal resolution by written notice and direct discussion for thirty (30) days following written notice of the dispute.

If not resolved informally, any dispute, claim, or controversy arising out of or relating to this website, this Policy, or any service engagement shall be resolved by final and binding arbitration on an individual basis, administered by the American Arbitration Association (“AAA”) under its then-current Commercial Arbitration Rules, incorporated herein by reference (see www.adr.org). Arbitration shall be conducted in Deschutes County, Oregon, or by video conference if mutually agreed. Either party may seek injunctive relief in court to protect intellectual property rights or confidential information pending arbitration.

Each party may only bring claims in an individual capacity. Class, collective, or representative actions are waived. If a court finds this waiver unenforceable as to a specific claim, that claim shall be severed and heard in court; all remaining claims remain subject to arbitration.

26. Governing Law and Venue

This Policy is governed by the laws of the State of Oregon, without regard to conflict-of-law principles. The seat of any arbitration, and exclusive venue for any permitted court proceeding, shall be Deschutes County, Oregon, unless applicable law requires otherwise.

27. Electronic Communications and Acceptance

By using this website, submitting a form, approving a proposal, or otherwise indicating assent electronically, you consent to electronic communications and agree that electronic records, signatures, and agreements satisfy any legal writing requirement.

28. Changes to This Policy

We may update this Policy at any time. Changes become effective when posted unless a different effective date is stated. Continued use of the website or services after changes are posted constitutes acceptance of the revised Policy.

29. Contact Information

For privacy requests, questions about this Policy, or any other inquiry:

injoi LLC d.b.a. injoi Creative
support@injoi.com
5441 S Macadam Ave. Ste N
Portland, OR 97239